Seniors share concerns with Ombudsman

The Alberta Ombudsman met with more than 60 members of the Elders Advocates of Alberta Society on January 27 in Edmonton.

“We heard a lot of comments and questions about seniors care, and it echoes what we hear on a …

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From 10 seconds to 10 years

By Peter Hourihan
Alberta Ombudsman

(Some details about the complainant have been changed to protect his privacy.)

How does a 10 second encounter turn into 10 years of frustration? In the case of one Albertan who complained to our office, …

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Promoting fairness in northeast Alberta

Alberta’s Ombudsman and a team of investigators will visit St. Paul and Bonnyville in mid-November.

The visit provides area residents an opportunity to meet with investigators if feel they have been treated unfairly by an Alberta government department, agency, board, …

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Investigators to visit Pincher Creek and Lethbridge

The Alberta Ombudsman and a team of investigators will visit Pincher Creek and Lethbridge later this month.

“Visiting communities, and going directly to Albertans who may need our help, is really one of the most effective ways of getting the …

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Investigators to visit Olds and Hinton

Ombudsman investigators will be available to meet with with Albertans who feel they have been treated unfairly by an Alberta government department or authority.

Investigators will be Olds on August 20 at the Olds Recreation Centre between 11 a.m. to …

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Investigation update

Joe and Diann

Joe Loran, Deputy Ombudsman, and Diann Bowes, an investigations manager who heads up the Ombudsman’s Own Motion Team, discuss an ongoing investigation.

Last year, the Alberta Ombudsman created a special investigations team. Its mission was to conduct own motion investigations, …

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Getting the word out across Alberta

This spring, Ombudsman investigators fanned out across Alberta, visiting the northern and southern parts of the province.

On May 14, a team of investigators visited Slake Lake, meeting 11 residents at the Rotary Club of Slave Lake Public Library.

The …

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