Promoting Fair Practices for 50 Years

When the Alberta Ombudsman began operations 50 years ago this week, the province and its government operated much differently than it does today.

Out of necessity, the Alberta Ombudsman’s approach to complaint handling has required adjustment.  When first conceived, the …


Evolving Jurisdiction Over Time

The Ombudsman’s jurisdictional reach granted by proclamation of the Ombudsman Act included Alberta government departments, boards and agencies. There was an immediate question of jurisdiction over the Workers’ Compensation Board (WCB) as legal opinions held that the WCB was …


Prompting Positive Systemic Change

Over the years the mandate of the office has expanded. At present it investigates complaints about the decisions and actions of provincial government departments, boards, agencies and commissions, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health …


Marianne Ryan recommended as Alberta’s ninth Ombudsman

A search committee of the Legislative Assembly of Alberta has recommended the appointment of Marianne Ryan as Alberta’s ninth Ombudsman and second Public Interest Commissioner.

Through a long and distinguished 35-year career in policing, Ryan most recently served as the …


Ombudsman investigators to visit Red Deer, Wetaskiwin

EDMONTON – Investigators with the Alberta Ombudsman will visit Red Deer and Wetaskiwin in early April.

“We believe it’s important Albertans understand how our office works, and the rights and obligations they and government service providers have when it comes …


Statement from the Alberta Ombudsman on passage of Bill 21

An impartial and neutral independent office of the Legislative Assembly, the Alberta Ombudsman is uniquely positioned to investigate complaints related to municipalities. As Canada’s oldest parliamentary ombudsman office with nearly 50 years of experience, our office looks forward to working …