What do Municipalities Need to Know About the Alberta Ombudsman?

As of April 1, 2018, the Alberta Ombudsman’s jurisdiction expanded to include municipalities. The office may now act on complaints about municipalities and, if warranted, initiate investigations into municipal decisions and decision-making processes. The Alberta Urban Municipalities Association (AUMA) and the Ombudsman’s office are collaborating on a series of articles to provide municipalities information on…