Ombudsman Investigations

This is the third in a series of articles AUMA and the Alberta Ombudsman are producing to provide information on the relationship between the Ombudsman and Municipalities. To read the full series, follow us here or visit AUMA’s MGA Change Management page. The Alberta Ombudsman is contacted by citizens who feel something is not fair…

What if the Ombudsman calls?

This is the second in a series of articles AUMA and the Alberta Ombudsman are producing to provide information on the relationship between the Ombudsman and Municipalities. To read the full series, follow us here or visit AUMA’s MGA Change Management page.   In 2017-18, the Alberta Ombudsman received over 4,600 inquiries and written complaints…

What do Municipalities Need to Know About the Alberta Ombudsman?

As of April 1, 2018, the Alberta Ombudsman’s jurisdiction expanded to include municipalities. The office may now act on complaints about municipalities and, if warranted, initiate investigations into municipal decisions and decision-making processes. The Alberta Urban Municipalities Association (AUMA) and the Ombudsman’s office are collaborating on a series of articles to provide municipalities information on…

Recent Proclamation Confirms – As of April 1, 2018 the Mandate of the Alberta Ombudsman Will Expand to Include Municipalities

On Thursday October 26, 2017 the final amendments to the Municipal Government Act (MGA), the act that governs how municipalities operate, were proclaimed into law. Efforts to modernize the act led to significant updates including changes to the Ombudsman Act, via Bill 21 – the Modernized Municipal Government Act. In a recent news release, Municipal…