Alberta Ombudsman

Independent investigations into complaints of treatment in the public sector

What Does the Ombudsman Do?

The Alberta Ombudsman works to ensure fair treatment through independent investigations, recommendations and education for all Albertans. We listen to your complaint and investigate decisions made by organizations and authorities identified in the Ombudsman Act.
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    Independent from Government
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    Provides services free of charge
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    Promotes standards of fairness
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    Is approachable and responsive
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    Recommends solutions that are fair for both the complainant and government
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    Is respected, influential and effective

Not getting anywhere with your complaint?

Contact us about unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations.

Who is the Ombudsman?

Marianne Ryan was officially appointed as Alberta’s ninth Ombudsman and second Public Interest Commissioner on July 1, 2017.   Prior to becoming the Ombudsman and Public Interest Commissioner, Marianne led a successful career that spanned 35 years with the Royal Canadian Mounted Police.

Alberta Ombudsman Annual Report

2020-21 Report is Available

Fairness By Design

An Administrative Fairness Self-Assessment Guide

Best Practice Tips for Municipalities

Municipal Resources