Serving Alberta During the COVID-19 Pandemic

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Your Voice of Fairness.

What does the Ombudsman do?

The Alberta Ombudsman responds to complaints of unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations.

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    Independent from Government

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    Provides services free of charge

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    Promotes standards of fairness

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    Is approachable and responsive

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    Recommends solutions that are fair for both the complainant and government

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    Is respected, influential and effective

Who is the Ombudsman?

Marianne Ryan was officially appointed as Alberta’s ninth Ombudsman and second Public Interest Commissioner on July 1, 2017.   Prior to becoming the Ombudsman and Public Interest Commissioner, Marianne led a successful career that spanned 35 years with the Royal Canadian Mounted Police.

Marianne Ryan

Addressing complaints quickly benefits everyone involved. These 2019-20 early resolution cases detail why.