Serving Alberta During the COVID-19 Pandemic

To prevent the spread of COVID-19, we are unable to accommodate unscheduled appointments at this time. Looking for information on how to submit a complaint? We have options for you. Contact us.

Your Voice of Fairness.

What does the Ombudsman do?

The Alberta Ombudsman responds to complaints of unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations.

  • null
    Independent from Government

  • null
    Provides services free of charge

  • null
    Promotes standards of fairness

  • null
    Is approachable and responsive

  • null
    Recommends solutions that are fair for both the complainant and government

  • null
    Is respected, influential and effective

Who is the Ombudsman?

Marianne Ryan was officially appointed as Alberta’s ninth Ombudsman and second Public Interest Commissioner on July 1, 2017.   Prior to becoming the Ombudsman and Public Interest Commissioner, Marianne led a successful career that spanned 35 years with the Royal Canadian Mounted Police.

Marianne Ryan

Our 2018-19 Statistics