Your voice
of fairness.

What does the Ombudsman do?

The Alberta Ombudsman responds to complaints of unfair treatment by provincial government authorities and designated professional organizations.

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Who is the Ombudsman?

Marianne Ryan was officially appointed as Alberta’s ninth Ombudsman and second Public Interest Commissioner on July 4, 2017.   Prior to becoming the Ombudsman and Public Interest Commissioner, Marianne led a successful career that spanned 35 years with the Royal Canadian Mounted Police.

READ MORE ABOUT THE OMBUDSMAN

  1. Bullet 1
    Independent from government
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    Provides services free of charge
  3. Bullet 3
    Promotes standards of fairness
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    Is approachable and responsive
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    Recommends solutions that are fair for both the complainant and government
  6. Bullet 6
    Is respected, influential and effective

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Quick Stats

 

The past year in review

From April 1, 2016 through March 31, 2017 written complaints were down 5.7% from 2015-2016 with 1,015 cases assigned the status “no investigation initiated”. These include non-jurisdictional cases and cases referred to other remedy or appeal. Oral complaints were up 2.5% over the past year, building on last year’s rise of 2% over the previous year.

The Alberta Ombudsman continues to prioritize excellent service with a focus on operational procedures that ensure timely responses to inquiries and thorough and accurate investigations.