Alberta Ombudsman

Independent investigations into complaints of treatment in the public sector

What Does the Ombudsman Do?

The Alberta Ombudsman works to ensure fair treatment through independent investigations, recommendations and education for all Albertans. We listen to your complaint and investigate decisions made by organizations and authorities identified in the Ombudsman Act.
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    Independent from Government
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    Provides services free of charge
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    Promotes standards of fairness
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    Is approachable and responsive
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    Recommends solutions that are fair for both the complainant and government
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    Is respected, influential and effective

Not getting anywhere with your complaint?

Contact us about unfair treatment by provincial government authorities, municipalities, the Patient Concerns Resolution Process of Alberta Health Services, health professions and other designated professional organizations.

Who is the Ombudsman?

Kevin Brezinski is a 30-year veteran of the Edmonton Police Service having served most recently as the Deputy Chief of the Investigations and Support Services Bureau.  He has extensive investigative experience and has worked with law enforcement agencies throughout Canada and the United States related to serious and organized crime. In addition, he has significant experience in working within the guidelines of administrative law. He previously served as the senior officer in charge of the Professional Standards Branch dealing with complaints against police officers and the police service. He believes that managing complaints in a fair and unbiased manner is key to public trust.

Alberta Ombudsman Annual Report

2022-23 Report is Available

Fairness By Design

An Administrative Fairness Self-Assessment Guide

Best Practice Tips for Municipalities

Municipal Resources