Your voice
of fairness.

What does the Ombudsman do?

The Alberta Ombudsman responds to complaints of unfair treatment by provincial government authorities and designated professional organizations.

Peter Hourihan

Who is the Ombudsman?

Peter Hourihan was sworn in as Alberta’s eighth Ombudsman in October 2011. Peter spent 35 years in the RCMP working in a variety of policing roles including oversight of all police operations in the province of British Columbia. Peter has significant experience in mediation, development and implementation of programs as well as working as an advisor in the areas of discipline and grievances.

READ MORE ABOUT THE OMBUDSMAN

  1. Bullet 1
    Independent from government
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    Provides services free of charge
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    Promotes standards of fairness
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    Is approachable and responsive
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    Recommends solutions that are fair for both the complainant and government
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    Is respected, influential and effective

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Quick Stats

 

The past year in review

From April 1, 2014 through March 31, 2015, written complaints are up 12 per cent, building on last year’s rise of 11 per cent over the previous year.

Oral complaints are down 15 per cent over the past year.  This number is similar to previous years, aside from last year where there was a marked increase.  The drop is consistent with the increased use of online complaint forms and emails.

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