The Alberta Ombudsman has been providing oversight of the provincial government since our office opened in 1967. Its purpose – to protect the rights of all Albertans to be treated fairly in the provision of public service.
Our collaborative relationship with provincial agencies, boards, commissions and departments has resulted in positive change within the Alberta government and the ministries with which we work. We offer guidance to early resolution of complaints and in the case of a full investigation, we share findings and recommendations aimed at both short- and long-term solutions. Changes to our jurisdiction over the years has widened our scope and offered more Albertans the benefit of an independent, impartial third party in addressing administrative fairness complaints.