To contact the Alberta Ombudsman:

In Edmonton

Phone: 780.427.2756
Fax: 780.427.2759

Edmonton Mailing Address

Alberta Ombudsman
9925 – 109 Street, Suite 700
Edmonton, Alberta  T5K 2J8

In Calgary

Phone: 403.297.6185
Fax: 403.297.5121

Calgary Mailing Address

Alberta Ombudsman
801 – 6 Avenue SW, Suite 2560
Calgary, Alberta  T2P 3W2

From elsewhere in Alberta, Canada and the U.S., call toll-free 1.888.455.2756.

To align with provincial health measures and prevent the spread of COVID-19, we have made the decision to temporarily close our Edmonton and Calgary offices. Until further notice, we will continue to serve Albertans remotely and our intake line remains open. 

Our investigators phone ID’s may show as a private number. For return calls, please ensure your phone is able to accept a private caller.

An investigator will be available to discuss your concern during regular business hours.

Hours of Operation

Monday through Friday, 8:15 am – 12:00 pm and 1:00 pm – 4:00 pm, except statutory holidays, when we are closed.

To speak with our staff, including for media inquiries, you may also email our office at [email protected]. While we will respond to emails, we may require other forms of contact or documentation to properly investigate matters.