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  • About
    • About the Ombudsman’s Office
    • Meet the Ombudsman
    • Annual Reports
    • Investigative Reports
    • Case Summaries
    • Financial Disclosure
      • Travel & Hosting Expenses
      • Compensation
    • Employment Opportunities
  • Complaints Process
    • Before Filing a Complaint
    • Make a Written Complaint
    • Make an Online Complaint
  • Who We Investigate
    • Provincial Government
    • Municipalities
    • Patient Concerns Resolution Process
    • Self-Regulated Health Professions
    • Other Designated Professional Authorities
  • Resources
    • Administrative Fairness Guidelines
    • FAQs
    • Educational Materials
      • Fundamentals of a Complaints Mechanism
      • Internal Complaint Mechanism Checklist
      • Elements of a Good Decision
      • Fairness By Design
      • Complaint Handling Guide
      • Municipality Resources
    • Promotional Materials
    • Links
  • News
  • Contact Us

Daily Archives: May 6, 2013

International Ombudsman Institute (IOI)

Ombudsman AssociationsBy Communications ManagerMay 6, 2013

The Ombudsman attended the International Ombudsman Institute (IOI) meeting in Vienna, Austria in April 2013. A number of Board business items were addressed. Most significantly, the IOI approved 7,500 euros to the City of Toronto Ombudsman, which is developing a protocol for Accountability of Ombudsman offices. This is a needed and overdue study, and will…

Ombudsman hosts the CCPO in Edmonton

Ombudsman AssociationsBy Communications ManagerMay 6, 2013

Alberta’s Ombudsman hosted all Canadian Council of Parliamentary Ombudsman (CCPO) members across Canada in May. In addition to holding the annual meeting, a tour was taken of the new Remand Centre in Edmonton. This was an excellent opportunity to view the centre. A short meeting was also held with the Lieutenant Government, along with a tour of…

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