Ombudsman investigators to visit Brooks and Medicine Hat

EDMONTON – Investigators with the Alberta Ombudsman will visit Brooks and Medicine Hat in early October.

“It’s important for Albertans to understand how our office works, and the rights and obligations they and government service providers have when it comes to fair treatment,” said Hourihan. “These community visits provide Albertans with direct access to our investigators, and help expand knowledge of the principles of fairness we utilize.”

Residents of Brooks, Medicine Hat and surrounding communities are invited to book an appointment with an investigator to discuss how they may have been treated unfairly by an Alberta government department, agency, board, commission, designated professional organization, or the patient concerns resolution process of Alberta Health Services. The Alberta Ombudsman also has jurisdiction over complaints regarding appeals related to the province’s Disaster Recovery Program.

Investigators will be available for appointments in the following locations:

Wednesday, October 5

Brooks Public Library Board Room

420 – 1st Ave W.

12 p.m. to 6 p.m.


Thursday, October 6

Helen Beny Gibson Lounge

Medicine Hat City Hall

580 – 1st Street SE

9 a.m. to 2 p.m.


Residents can book a consultation with an investigator by calling toll-free 1-888-455-2756.

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Media inquiries may be directed to:

Paul Michna, Communications Manager

Alberta Ombudsman