The Future of Ombudship in Canada

This article by Alberta Ombudsman staffer        Daniel Johns (pictured right) and former Correctional Investigator of Canada Howard Sapers (pictured left) was first published by Policy Magazine, based out of Ottawa. Mr. Johns started as an investigator more than 30 years ago while Mr. Sapers is a former Alberta Member of the Legislative…

Alberta Ombudsman annual report describes fairness work through 2019-20

Albertans submitted over 5,100 complaints about unfair treatment, states the Alberta Ombudsman’s 53rd annual report. “The fundamental purpose of the Ombudsman is to be of service to the people. In providing oversight, too often we see avoidable instances of unfairness stemming from a disagreement with a decision, poor service delivery or inadequate communication,” Marianne Ryan…

In memoriam

  The Alberta Ombudsman was saddened to hear about the passing of Brian Carver, a long-term employee of the office. Brian died on May 23, 2020 in Sherwood Park at age 82. Brian spent 17 years with the Alberta Ombudsman, starting as an investigator and eventually being appointed director of the north office. His dedication…

Notice of temporary closure

Until further notice and effective immediately, we have made the decision to close offices in both Edmonton and Calgary to prevent the spread of COVID-19 (coronavirus). The health and well-being of our staff and visitors to our office remains of primary importance to us. We are closely monitoring this rapidly evolving situation to ensure our…