Celebrating fairness pioneers on Ombuds Day…

The Alberta Ombudsman recognizes three former staffers who went on to establish complaint-handling offices with solid roots in procedural fairness. “These three women contributed significantly during their years at the Ombudsman’s office and have gone on to do great work pursuing fairness within or alongside the Ombudsman community,” reflects Marianne Ryan, Alberta’s ninth Ombudsman and…

The Alberta Ombudsman and Public Interest Commissioner Supports National Day for Truth and Reconciliation

The Alberta Ombudsman and Public Interest Commissioner’s offices will be taking time this September 30, 2021, to reflect on the tragic history of residential schools and all those affected.   Marianne Ryan, the Alberta Ombudsman and Public Interest Commissioner will be closing her offices on September 30th in recognition of the National Day for Truth and Reconciliation. Her staff will be encouraged to commemorate the day and reflect on how the offices may continually…

The Future of Ombudship in Canada

This article by Alberta Ombudsman staffer        Daniel Johns (pictured right) and former Correctional Investigator of Canada Howard Sapers (pictured left) was first published by Policy Magazine, based out of Ottawa. Mr. Johns started as an investigator more than 30 years ago while Mr. Sapers is a former Alberta Member of the Legislative…

Alberta Ombudsman annual report describes fairness work through 2019-20

Albertans submitted over 5,100 complaints about unfair treatment, states the Alberta Ombudsman’s 53rd annual report. “The fundamental purpose of the Ombudsman is to be of service to the people. In providing oversight, too often we see avoidable instances of unfairness stemming from a disagreement with a decision, poor service delivery or inadequate communication,” Marianne Ryan…

In memoriam

  The Alberta Ombudsman was saddened to hear about the passing of Brian Carver, a long-term employee of the office. Brian died on May 23, 2020 in Sherwood Park at age 82. Brian spent 17 years with the Alberta Ombudsman, starting as an investigator and eventually being appointed director of the north office. His dedication…