Forging Connections in Red Deer

September was an eventful month for the Alberta Ombudsman’s office, highlighted by the release of our 57th Annual Report and a meaningful trip to Red Deer. This journey, made by the Alberta Ombudsman and select staff, stands out as an effective way to raise awareness about the services we offer to Albertans and to provide…

Complaints to the Ombudsman Reveal Systemic Issues

PROGRAMS ADRIFT Complaints to the Ombudsman Reveal Systemic Issues In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS). The Albertans accessing the programs are those with lower income who…

Alberta Ombudsman Releases an Investigation Report into PDD Program

Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities. The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her…

Bridging the Gap and Forging Connections

This January marks Kevin Brezinski’s one-year anniversary in office since he began as Alberta Ombudsman and Public Interest Commissioner. We sat down with the Ombudsman to ask about his time in these two important roles and his plans for the future.     “Serving the public and conducting investigations was integral throughout my career in policing. Early on,…

Enhancing Fairness and Transparency: An Investigation into Alberta’s Criminal Code Review Board

Alberta Ombudsman releases own motion investigation report into the Criminal Code Review Board Every Albertan has the right to fair treatment when accessing public services. As an independent Officer of the Legislative Assembly, the Ombudsman’s jurisdiction includes the Criminal Code Review Board (CCRB).  The CCRB serves both the patient and the public and is responsible…