Introducing the Alberta Ombudsman’s New Complaint Checker! Have a complaint about administrative unfairness but not sure where to start? The Alberta Ombudsman’s new Complaint Checker, available now, guides you through the process, making it faster, easier and more efficient than ever to submit a complaint. The first step is determining if your complaint is about…
When Mike Good, Deputy Ombudsman / Deputy Public Interest Commissioner, made a visit to Westlock, the message was clear: fairness in every community counts. Meeting face-to-face with community organizations and attending regional events is part of the offices’ ongoing outreach efforts to enhance awareness. The Ombudsman’s office is committed to ensuring that every Albertan’s voice…
Alberta Ombudsman and Public Interest Commissioner Kevin Brezinski recently returned from Calgary after participating in a series of initiatives aimed at raising awareness and engaging with community-based organizations. The Ombudsman’s office met with charitable, not-for-profit organizations as part of our multi-year strategy to engage diverse communities, including vulnerable Albertans. Through educational initiatives like these, we…
Join Us in Honouring Ombuds Day! Every second Thursday in October, we join Ombudsman around the world in celebrating Ombuds Day. The 2024 theme is “Ombuds: Here to Hear You”. The goals of Ombuds Day are to improve public awareness of ombuds, to connect ombuds in their respective communities, and to encourage greater use of…
September was an eventful month for the Alberta Ombudsman’s office, highlighted by the release of our 57th Annual Report and a meaningful trip to Red Deer. This journey, made by the Alberta Ombudsman and select staff, stands out as an effective way to raise awareness about the services we offer to Albertans and to provide…
On September 30, we come together to learn about and acknowledge the history and lasting impact of residential schools, the trauma endured by many, and the hope for a better future. This day emphasizes the ongoing need for reconciliation and the importance of fostering strong relationships between Indigenous and non-Indigenous communities. Orange Shirt Day September…
PROGRAMS ADRIFT Complaints to the Ombudsman Reveal Systemic Issues In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS). The Albertans accessing the programs are those with lower income who…
Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities. The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her…
This January marks Kevin Brezinski’s one-year anniversary in office since he began as Alberta Ombudsman and Public Interest Commissioner. We sat down with the Ombudsman to ask about his time in these two important roles and his plans for the future. “Serving the public and conducting investigations was integral throughout my career in policing. Early on,…
Alberta Ombudsman releases own motion investigation report into the Criminal Code Review Board Every Albertan has the right to fair treatment when accessing public services. As an independent Officer of the Legislative Assembly, the Ombudsman’s jurisdiction includes the Criminal Code Review Board (CCRB). The CCRB serves both the patient and the public and is responsible…