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  • About
    • About the Ombudsman’s Office
    • Meet the Ombudsman
    • Annual Reports
    • Investigative Reports
    • Case Summaries
    • Financial Disclosure
      • Travel & Hosting Expenses
      • Compensation
    • Employment Opportunities
  • Complaints Process
    • Before Filing a Complaint
    • Make a Written Complaint
    • Make an Online Complaint
  • Who We Investigate
    • Provincial Government
    • Municipalities
    • Patient Concerns Resolution Process
    • Self-Regulated Health Professions
    • Other Designated Professional Authorities
  • Resources
    • Administrative Fairness Guidelines
    • FAQs
    • Educational Materials
      • Fundamentals of a Complaints Mechanism
      • Internal Complaint Mechanism Checklist
      • Elements of a Good Decision
      • Fairness By Design
      • Complaint Handling Guide
      • Municipality Resources
    • Promotional Materials
    • Links
  • News
  • Contact Us

Daily Archives: March 16, 2017

Municipality Primer: Questions and Answers

MunicipalitiesBy Communications ManagerMarch 16, 2017

Following the passage of Bill 21 in late 2016, it is expected the Alberta Ombudsman will receive expanded jurisdiction over municipalities. Below are Questions and Answers that explain the role of our office and what you might expect. What types of complaints will the Ombudsman review? The Ombudsman will investigate complaints from people who feel they have…

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