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  • About
    • About the Ombudsman’s Office
    • Meet the Ombudsman
    • Annual Reports
    • Investigative Reports
    • Case Summaries
    • Financial Disclosure
      • Travel & Hosting Expenses
      • Compensation
    • Employment Opportunities
  • Complaints Process
    • Before Filing a Complaint
    • Make a Written Complaint
    • Make an Online Complaint
  • Who We Investigate
    • Provincial Government
    • Municipalities
    • Patient Concerns Resolution Process
    • Self-Regulated Health Professions
    • Other Designated Professional Authorities
  • Resources
    • Administrative Fairness Guidelines
    • FAQs
    • Educational Materials
      • Fundamentals of a Complaints Mechanism
      • Internal Complaint Mechanism Checklist
      • Elements of a Good Decision
      • Fairness By Design
      • Complaint Handling Guide
      • Municipality Resources
    • Promotional Materials
    • Links
  • News
  • Contact Us

Daily Archives: October 26, 2016

Investigation helps reduce financial barriers to review process

General InfoBy Communications ManagerOctober 26, 2016

EDMONTON – An Alberta Ombudsman own motion investigation has led to changes by the Alberta Dental Association and College (ADAC) that will improve access to the organization’s complaint review process. The Ombudsman’s investigation, launched in December 2015, was triggered after receiving complaints from Albertans asked to pay a $500 fee to request a review of…

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