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  • About
    • About the Ombudsman’s Office
    • Meet the Ombudsman
    • Annual Reports
    • Investigative Reports
    • Case Summaries
    • Financial Disclosure
      • Travel & Hosting Expenses
      • Compensation
    • Employment Opportunities
  • Complaints Process
    • Before Filing a Complaint
    • Make a Written Complaint
    • Make an Online Complaint
  • Who We Investigate
    • Provincial Government
    • Municipalities
    • Patient Concerns Resolution Process
    • Self-Regulated Health Professions
    • Other Designated Professional Authorities
  • Resources
    • Administrative Fairness Guidelines
    • FAQs
    • Educational Materials
      • Fundamentals of a Complaints Mechanism
      • Internal Complaint Mechanism Checklist
      • Elements of a Good Decision
      • Fairness By Design
      • Complaint Handling Guide
      • Municipality Resources
    • Podcasts
    • Promotional Materials
    • Links
  • News
  • Contact Us

Daily Archives: September 1, 2017

Promoting Fair Practices for 50 Years

50th AnniversaryBy Communications ManagerSeptember 1, 2017

When the Alberta Ombudsman began operations 50 years ago this week, the province and its government operated much differently than it does today. Out of necessity, the Alberta Ombudsman’s approach to complaint handling has required adjustment.  When first conceived, the Ombudsman was primarily seen as an agent who would help citizens negotiate their way through…

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