Evolving Jurisdiction Over Time

1967 The Ombudsman’s jurisdictional reach granted by proclamation of the Ombudsman Act included Alberta government departments, boards and agencies. There was an immediate question of jurisdiction over the Workers’ Compensation Board (WCB) as legal opinions held that the WCB was not a provincial agency within the meaning of the Ombudsman Act. 1968 An amendment was passed on April…

Making an Impact – Prompting Positive Systemic Change

Over the years the mandate of the office has expanded. At present it investigates complaints about the decisions and actions of provincial government departments, boards, agencies and commissions, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health Services. In the near future, it will also investigate complaints about municipalities; the Alberta Legislature…