Connecting the dots

A person complained to the Ombudsman about the wrongful apprehension of a child by a professional member of a regulatory college. The complainant also alleged the individual in question formed unfair opinions of the family member. The complaint review committee with the professional college dismissed the complaint. The Ombudsman found the complaint review committee’s decision…

Filling in the blanks for a complainant

The dismissal of a complaint of unprofessional conduct by a professional health college’s complaints review committee was found to be administratively unfair. The complaint stemmed from a patient pursuing a claim of malpractice and negligence against a member of the college. An Ombudsman investigation found the decision did not outline how the complaints review committee…