Alberta Ombudsman Releases an Investigation Report into PDD Program

Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities. The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her…

Seniors share concerns with Ombudsman

The Alberta Ombudsman met with more than 60 members of the Elders Advocates of Alberta Society on January 27 in Edmonton. “We heard a lot of comments and questions about seniors care, and it echoes what we hear on a regular basis when we meet with complainants or deliver presentations across Alberta,” said Peter Hourihan,…

Meeting Albertans face to face

Visiting communities across Alberta is one of the best ways to connect with people. That’s why Alberta’s Ombudsman, Peter Hourihan, and a team of investigators have been visiting towns and cities across the province since last spring. The goal is to hear first-hand from Albertans about the issues and concerns they face when dealing with…

Early resolution accelerates fair results

Everyone benefits when the Ombudsman helps parties on both sides find quick, simple solutions. If the Ombudsman’s office can facilitate a fair solution to address a complaint, we can reduce frustration for all. Early resolution is a preliminary investigative step where the Ombudsman investigator takes action to resolve the issue informally and as efficiently as…

Going the extra mile

This case involves Alberta Health, Alberta Health Services (AHS) and Indigenous Services Canada’s First Nations and Inuit Health Branch (FNHIB) (previously Health Canada). As background, in 2015 an Indigenous woman required ambulance services. She believed that as an Indigenous person she was exempt from paying the costs. Her understanding was based at least in part…

Links

These links are provided for your information and convenience. The Alberta Ombudsman’s office does not assume any responsibility for the content of external websites. Government Departments & Agencies Government of Alberta Advocate for Persons with Disabilities Alberta Human Rights Commission Alberta Workers’ Compensation Board Appeals Commission for Alberta Workers’ Compensation Board Appeals Secretariat (Alberta Works…

Investigative Reports

Ombudsman Investigation – PDD Program The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her son, sheds light on legislative flaws in the…