Appeals Secretariat / Citizen’s Appeal Panel
Assured Income for the Severely Handicapped (AISH), Child Care Licensing (CCL), Child, Youth and Family Enhancement (CYFE), Family Support for Children with Disabilities (FSCD), Income and Employment Supports (IES), Persons with Developmental Disabilities (PDD)
We can investigate complaints about government programs such as Alberta Supports/Income Support and AISH. Before you make a complaint to us, we want to make sure you’ve tried to resolve your complaint directly with the people involved. Here’s the information for you and some tips on how to make your complaint.
How to appeal a decision to the Appeal Secretariat
Most decisions about your benefits can be appealed through the Appeals Secretariat. It is important that you make sure to appeal within the 30-day deadline from the date you:
- Got the decision in person, by phone or letter, and
- Were told about your right to appeal and that you had 30 days to appeal.
Decisions may be appealed to the Citizen’s Appeal Panel. If you receive a final decision, you may contact us to file a complaint.
Alberta Supports/Income Support
For more information, please contact the Appeals Secretariat. You can also learn more about the appeals process, here: Income and employment supports – Appeal a decision.
AISH
For more information, please contact the Appeals Secretariat. You can also learn about the appeals process, here: AISH – Appeal a decision.
