We want to hear from you, in your words, so we can best serve you.
AI-generated complaints may contain incorrect, irrelevant, and inaccurate information. These complaints are often lengthy, refer to laws that may not apply, and contain information that may be untrue. These complaints may require us to ask you to resubmit your complaint, clearly and simply.
Sifting through these types of complaints also takes time – time that could be dedicated to investigating your complaint.
Without the correct information, we may not be able to adequately assess your complaint.
The good news is that effective complaints don’t need to refer to legislation or case law. Please visit Make An Online Complaint for more information about what we need to look into your complaint.