Your Voice of Fairness
Yes! The Alberta Ombudsman can investigate complaints about final administrative decisions made by the professional colleges that license and regulate healthcare professionals. Before you make a complaint to us, we want to make sure you’ve tried to resolve your complaint directly with the people involved. Here’s the information for you and some tips on how to make your complaint.
Health professionals are regulated in Alberta and are members of their respective professional colleges. The Alberta Ombudsman’s office cannot investigate individual health professionals, like doctors or nurses, but we can investigate complaints about the professional colleges that license and regulate them.
To make a complaint about a health professional, you may do so by contacting the appropriate health college:
A full list of the regulatory colleges in Alberta can be found on the Government of Alberta’s Regulated Health Professions and Colleges webpage. If you’ve completed the complaint process and have a final decision, you may submit a complaint to our office.
Please contact us directly if you’re still not sure what your next steps are.
Do you need advocacy, support or legal advice? Click here for a list of links to organizations which may be able to help.
These links are provided for your information and convenience. The Alberta Ombudsman’s office does not assume any responsibility for the content of external websites.