Private Matters

The Alberta Ombudsman does not have jurisdiction to investigate complaints about disputes between private employers and employees. Many employment-related disputes are governed by provincial legislation and can be resolved with the assistance of government organizations – and we can investigate complaints about those organizations if you feel they have not treated you fairly.

Unionized Employment

The Alberta Labour Relations Board (ALRB) is the independent and impartial tribunal responsible for the day-to-day application and interpretation of Alberta’s labour laws. Refer to their website.

Non-unionized Employment

Employment Standards set out the rights and obligations of employers and employees in Alberta. This includes the minimum standards that employers must provide to employees. Refer to their website.

Landlord/Tenant Issues

The Alberta Ombudsman’s office does not have jurisdiction over disputes between private individuals. If you have concerns regarding landlord/tenant issues, you may wish to contact the Residential Tenancy Dispute Resolution Service (RTDRS).

If you receive a decision from the RTDRS that you believe is unfair, you may wish to submit a complaint to us.

Not Sure? Contact Us!

Please contact us directly if you’re still not sure what your next steps are.

Need Assistance?

Do you need advocacy, support or legal advice? Click here for a list of links to organizations which may be able to help.

These links are provided for your information and convenience. The Alberta Ombudsman’s office does not assume any responsibility for the content of external websites.