Your Voice of Fairness
No. The Alberta Ombudsman does not have jurisdiction to investigate complaints about telecom-television services. You may wish to contact the Commission for Complaints for Telecom-television Services (CCTS).
You can also learn more from the Canadian Radio-television and Telecommunications Commission (CRTC).
Please contact us directly if you’re still not sure what your next steps are.
Do you need advocacy, support or legal advice? Click here for a list of links to organizations which may be able to help.
These links are provided for your information and convenience. The Alberta Ombudsman’s office does not assume any responsibility for the content of external websites.