Your Voice of Fairness
No. The Alberta Ombudsman does not have jurisdiction to investigate complaints about private businesses or other consumer matters.
The Service Alberta and Red Tape Reduction Contact Centre has information for consumers wishing to file a complaint as does the Better Business Bureau.
Submit a complaint to the Alberta Motor Vehicle Industry Council (AMVIC).
If you receive a decision from AMVIC that you believe is unfair and you have exhausted all avenues of appeal, you can submit a complaint to us.
For complaints about air travel, visit Canadian Transportation Agency (CTA) to learn about their complaints process.
If you have a complaint about your utility provider, contact the Utilities Consumer Advocate (UCA) or the Alberta Utilities Commission (AUC).
If you receive a decision from the UCA or the AUC that you believe is unfair, you can submit a complaint to us.
If you have concerns regarding landlord/tenant issues, contact the Residential Tenancy Dispute Resolution Service (RTDRS).
If you receive a decision from the RTDRS that you believe is unfair, you can submit a complaint to us.
For these types of complaints contact the Commission for Complaints for Telecom-television Services.
Please contact us directly if you’re still not sure what your next steps are.
Do you need advocacy, support or legal advice? Click here for a list of links to organizations which may be able to help.
These links are provided for your information and convenience. The Alberta Ombudsman’s office does not assume any responsibility for the content of external websites.