Alberta Ombudsman for Resolving Complaints - Government, Health & Professional Organizations

Focused on Fairness

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The Alberta Ombudsman determines fairness.

We respond to complaints of unfair treatment by Alberta government authorities, designated professional organizations and the patient concerns resolution process of Alberta Health Services. 

We can help promote fairness in your field!

Are you looking for ways to make sure your policies have appropriately considered administrative fairness?  Looking for some help?  We can provide that!  We are happy to answer questions and offer guidance to individuals or groups.  We are able to come to meetings, conventions or just meeting individually to help ensure that you have what you need so that your personnel or client, etc., receives the treatment you are wanting to provide.  Strong policies give clients a much better satisfaction of your department, agency, board, commission, panel, etc., and administrative fairness can save you time and money when properly managed.  Give us a call. 

 

WHAT’S NEW?

  • We have hired five new people:  a Deputy Ombudsman, three investigators (one in Edmonton and two in Calgary) and an Office Assistant in Calgary.  We are excited about this as it brings in new perspectives and energy and will help us meet our priorities.  The new staff members are:

 
Deputy Ombudsman - Joe Loran (starting May 22/12 - learn more about Joe under the “About Us” tab)

Investigators - Brian Sutherland (Edmonton Office), Kamini Bernard (Calgary Office), Patricia Tolppanen (Calgary Office)

Office Assistant - Sandy Noel