Alberta Ombudsman -- Making a Complaint to the Ombudsman -- What to Expect

What to Expect

If an investigation is launched or Alternative Complaint Resolution is pursued, you will be contacted by an investigator throughout the process. You will be given an opportunity to explain why you feel you have been treated unfairly and the department or professional organization will also be given an opportunity to respond to the issue(s) you have raised. You will receive a letter outlining the Ombudsman’s conclusions.