Role of the Alberta Ombudsman

The Ombudsman is an Officer of the Legislative Assembly of Alberta and reports directly to the Legislative Assembly. The Ombudsman operates independently from any part of the Alberta government and individual elected officials. The authority for the Ombudsman to investigate complaints is found in the Alberta Ombudsman Act.

The Alberta Ombudsman investigates written complaints from individuals who feel they have been treated unfairly by an administrative decision, act, omission or recommendation of an Alberta government department, board, agency or commission, the patient concerns resolution process of Alberta Health Services, professional organizations under the Health Professions Act, professional accounting organizations under the Regulated Accounting Profession Act, professional forester and forest technologist colleges under the Regulated Forestry Profession Act, Alberta Veterinary Medical Association under the Veterinary Profession Act and the Alberta Institute of Agrologists under the Agrology Profession Act.