Alberta Ombudsman -- Fairness Guidelines -- Legitimate Expectation

Legitimate Expectation

The investigation looks for evidence of commitments or regular procedures of the decision-maker. If a decision-maker makes a commitment that a certain procedure will occur and it does not, the decision-maker should be required to fulfil the obligation as long as it does not interfere with a statutory duty. A breach of legitimate expectation is rarely found but it certainly would be reviewed.