Alberta Ombudsman -- Office Services -- Investigative Services

Investigative Services

The Ombudsman for the Province of Alberta is appointed by the Legislative Assembly to receive, investigate and resolve complaints from individuals who believe they have been adversely affected by any administrative act, omission or impropriety of the Alberta public service and certain professional bodies. The Ombudsman is an impartial investigator, independent of government, who provides a third-party review process for administrative decisions. The Ombudsman’s mandate is not to affix blame or impose penalty but rather to resolve complaints in a fair and equitable manner.