Corporate Services encompasses seven functional areas.

Business Planning: A three-year business plan is prepared to deliver the Ombudsman’s program initiatives in an effective, timely and consistent manner.

Financial Management: Works within the framework of the Financial Administration Act and the Government Accountability Act to direct and implement the Office’s fiscal planning, monitoring, reporting and budgetary functions.

Human Resources: Administers all functions including recruitment and training, classification, occupational health and safety, employee relations, benefits management and fee-for-service contract administration.

Information Technology: Oversees automated system design, development, operational support and maintenance of information technology and develops strategic direction initiatives to enhance program delivery.

Communications: Co-ordinates communication and information requirements, including the external web site, annual report, promotional/informational materials, media releases and press briefings.

Corporate Support: Develops and implements administrative systems, including data processing, records management, purchasing, property management, contract service management, telecommunications, inventory control and security.

Freedom of Information and Protection of Privacy: Serves as a consultant to ministries regarding the legal interpretation of the Freedom of Information and Protection of Privacy Act as it specifically pertains to the Alberta Ombudsman's office.